Introduction
Firms across the globe waste countless resources struggling to influence prospects & consumers through every existing form of marketing in the book. Desperate for growth, these firms deplete their assets & become too dependent on their target market alone, leaving them at the tail end of the industry. However, there is more to success than high sales. A thriving business mustn’t neglect to deliver consumers an engaging experience from the very first point of contact. That’s where we come in.
About
Click Refresh strives to work towards the prosperity your firm deserves. We stand for the synergetic relationship that brings you closer to being a sustainable organization. Smartsource, rather than outsource. With Click Refresh, your business has the support of an extended sales force, lead generators, as well as offsite customer care. Minimize dead time at the office & allocate that time towards other important business matters, because we’ll do the talking.
Why Clickrefresh?
How about a higher return on investment without exhausting your resources? At Click Refresh, tailored solutions ensure that our strategy synergizes with your brand message, therefore genuinely representing you when reaching the consumer. We place your mission first. Sound good?
Benefits
An extension of your workforce at your disposal
Overflow calls handled with no customer left behind
24/7 Around------the clock service for a fraction of the price (that it costs to fund a customer
service department)
Ensure business continuity (in event of emergency, disaster, or simply closing hours)
Improve call quality during peak hours
Customer feedback
What We Provide
After Hours Answering Service
Ever had troubleshooting problems late at night or in the dawn hours? Our team of representatives are available 24—hours a day, 365 days a
year to respond to all concerns. Our reps are specially trained to address issues that customers can run into at any time of the day.
Lead Generation
Lead generating is the first, and therefore most critical, step in the sales process. Our team of specialized lead generators will work to obtain quality information for the purpose of expanding clientele, increasing sales revenue, or to meet end goals of any business.
Bilingual Services
Our diverse team of representatives offers bilingual services to coincide with major languages around the world. Our representatives are fluent in the following languages: English, Spanish, Cantonese, Mandarin & many others.
Outbound Sales
Outbound include, but are not limited to, telemarketing, sales and fund—raising calls. These calls generate leads that will in turn bring in prospects and revenue. Our outbound representatives not only act as a point of sales, but are also involved in answering any questions to help maintain interest in potential clients.
Technical Support
With 24/7 support, the hassle of technical issues will not be of concern. Our representatives are trained to address and resolve any technical and/or support issues through the phone. Matters will be resolved in the most efficient and timely matter regarding the task at hand.
Inbound Customer Service
What happens when a potential customer calls to inquire about your services? Our customer service team is there to assist in various forms of support for your customers over the phone. Our reps will serve as the bridge between the business and its customers to enhance the company’s image and sales through effective communication.
Testimonials
Consistent quality service. Explained our products to consumers that lead to sales. Thank you for helping us bring more notice to our brand and producing more sales.
We hired Click Refresh to call local businesses for our silk screening company. At first I was skeptical. But now I’m a believer. They setup daily appointments for our sales staff that converted into sales. Great Job.
They helped grow our small business into a larger company with their exceptional approach to gaining more sales for us.
Hiring Click Refresh was the best thing we did to streamline our customer support. Their team is top notch.
Click Refresh mastered our technical support needs. They help our customers answer and trouble--- shoot issues. This allows us to focus on other tasks in hand. Truly feel like they are an extension of our company.